Analytics ESG Orientado por Inteligência Competitiva: Um Framework Estratégico para Inteligência de Disclosure ESG e Suporte Sustentável à Decisão
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Palavras-chave

Inteligência Competitiva Sustentável
Inteligência de disclosure ESG
Ciclo de inteligência
Capacidades dinâmicas
Tomada de decisão estratégica
Vantagem competitiva sustentável
Processamento de linguagem natural
Empresas chinesas listadas

Como Citar

Yang, T., Heng, T. B., Hui, K. J., & Tao, Z. (2026). Analytics ESG Orientado por Inteligência Competitiva: Um Framework Estratégico para Inteligência de Disclosure ESG e Suporte Sustentável à Decisão. Revista Inteligência Competitiva, 16, e0677. https://doi.org/10.37497/eagleSustainable.v16i.677

Resumo

Objetivo: Este estudo tem como objetivo estabelecer e validar um framework de analytics ESG orientado por Competitive Intelligence (CI), capaz de transformar a análise de disclosure ESG de um exercício puramente computacional em um mecanismo estratégico de inteligência para suporte à decisão sustentável e vantagem competitiva.

Metodologia/abordagem: A pesquisa adota uma abordagem de inteligência estratégica integrando o ciclo de Competitive Intelligence, a perspectiva de capacidades dinâmicas e técnicas de processamento de linguagem natural (NLP). Utilizando um dataset público contendo 8.471 sentenças ESG de empresas chinesas listadas, o estudo aplica pré-processamento, engenharia de atributos, vetorização TF-IDF e modelos supervisionados de machine learning, incluindo regressão logística, complement naïve Bayes e máquinas de vetor de suporte lineares. Foi desenvolvido um Competitive Intelligence Score para avaliar maturidade e relevância estratégica dos disclosures.

Originalidade/Relevância: O estudo contribui ao reposicionar ESG analytics como capability organizacional de inteligência integrada à governança da inteligência e aos processos de strategic foresight. O framework proposto conecta qualidade de disclosure ESG à inteligência competitiva sustentável e aos sistemas de suporte à decisão.

Principais resultados: Os modelos apresentaram desempenho robusto, alcançando acurácia de 0.882 e macro-F1 de 0.799 na classificação da qualidade dos disclosures. O Competitive Intelligence Score diferenciou efetivamente disclosures quantitativos, qualitativos e irrelevantes, evidenciando gaps de maturidade informacional entre os pilares ESG.

Contribuições teóricas/metodológicas: O artigo integra Competitive Intelligence, capacidades dinâmicas, governança da inteligência ESG e analytics baseados em NLP em um framework estratégico unificado. Metodologicamente, operacionaliza a maturidade dos disclosures ESG por meio de um pipeline analítico reproduzível orientado ao ciclo de inteligência.

https://doi.org/10.37497/eagleSustainable.v16i.677
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